Welcome to Maison21. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or making any purchases from Maison21.

Acceptance of Terms of Service

By using the Maison21 website or purchasing any products, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service, please refrain from using our website or services.

Use of Website

You agree to use the Maison21 website only for lawful purposes and in accordance with all applicable laws. You may not use the website for any illegal or unauthorized purposes, including but not limited to transmitting harmful, illegal, or fraudulent content.

Product Information

At Maison21, we make every effort to ensure that the information provided on our website is accurate and up to date. However, we cannot guarantee that all product descriptions, pricing, or availability are error-free. We reserve the right to modify product information at any time without prior notice.

Ordering and Payment

By placing an order through our website, you are offering to purchase products in accordance with these Terms of Service. We reserve the right to accept or reject any order. Payment for all orders must be made in full at the time of purchase. All payments are processed securely and in accordance with the payment processor's Terms of Service.

Pricing and Availability

Pricing on the Maison21 website is subject to change without notice. We strive to ensure accurate pricing and product availability, but errors may occur. If there is a discrepancy in pricing or product availability after you’ve placed an order, we will notify you and give you the option to proceed with the order at the corrected price or cancel the order.

Shipping and Delivery

Maison21 will make reasonable efforts to ensure your order is delivered in a timely manner. However, shipping times are estimates and may vary due to unforeseen circumstances. You are responsible for providing accurate shipping information, and Maison21 is not liable for delays caused by incorrect or incomplete information.

Returns and Exchanges

We want you to be fully satisfied with your purchase. If you are not satisfied, we accept returns and exchanges within 7 days of receipt, provided the item is unused, unworn, and in its original condition. Custom-made and Made-to-Measure items are excluded from returns or exchanges unless there is a defect.

Intellectual Property

All content on the Maison21 website, including but not limited to logos, images, designs, text, and product descriptions, is the property of Maison21 or its licensors and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without express written permission.

Limitation of Liability

In no event will Maison21 be liable for any indirect, incidental, special, or consequential damages, including loss of profits, arising from your use of our website or products. Our total liability for any claim related to your purchase will be limited to the amount you paid for the product in question.

Indemnification

You agree to indemnify and hold harmless Maison21, its affiliates, directors, employees, and agents from any claim, loss, liability, or expense arising from your use of the website or any violation of these Terms of Service.

Privacy

By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

Modifications to Terms of Service

Maison21 reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and the updated Terms of Service will take effect as soon as they are posted. By continuing to use the website after changes are made, you accept the updated Terms of Service.

Governing Law

These Terms of Service are governed by the laws of Ontario without regard to its conflict of law principles. Any disputes arising from these Terms of Service will be resolved in the competent courts of Ontario.

Contact Us

If you have any questions regarding these Terms of Service or need assistance, please contact us.